TERRYWHITE Chemmart (TWC) is closing out 2019 in satisfying fashion, topping the Roy Morgan customer satisfaction ratings for the second month in a row.
The group claimed the Pharmacy of the Month for Oct, with a satisfaction rating of 94%, ahead of Guardian (92%), which had the Pharmacy of the Year title sown up in Aug.
Roy Morgan CEO, Michele Levine, said TWC's recent satisfaction scores boded well for 2020.
"The chemist has been a consistent improver throughout 2019, achieving the largest increase in ratings of all leading chemists compared to a year ago," she said.
"Recent trends suggest that TWC may still have some ratings growth ahead of it."
The above article was sent to subscribers in Pharmacy Daily's issue from 12 Dec 19
To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 12 Dec 19
