Surprise – it’s not always about money!
April 15, 2013
Whilst having the appropriate
pay rates for employees is
a big help in retaining staff,
employee appreciation in
other ways is never out-ofplace.
Unfortunately, there
are many pharmacy businesses
where appreciation is a scarce
commodity. And whilst it isn’t
grumbled about necessarily to
your face, believe me, they are
talking about it and often looking
for other opportunities.
I’m sure that’s not what you
want for your business. It’s no
secret that it costs less to retain
than to replace. You want to
retain your “good” people, so set
out to find out their appreciation
trigger/s. It’s rarely the same for
everyone.
A few options:
• Appraisal times where you give
them positive feedback - don’t
assume they know it already.
• Training opportunities - highly
valued and something that helps
your business.
• Christmas/End of Financial Year
bonus is sure to bring a smile to
faces.
• Time out - the odd early mark
so they can beat the traffic.
• Food is always a winner – a meal,
cake for the team or chocolate.
• A simple, heartfelt “thanks” at
the end of the day.
I strongly recommend that
IF you would like to retain
your current staff – use every
opportunity to demonstrate your
gratitude. They need to know
that you see them and what they
do for your business. I promise
you, it will come back to you
tenfold.
This week’s
contributor is
Debbie Capuano,
Recruitment Consultant at
Raven’s Recruitment.
The above article was sent to subscribers in Pharmacy Daily's issue from 15 Apr 13To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 15 Apr 13
