THIS week's contributor is Joji Mori, User Experience (UX) Manager, MedAdvisor - Behind the screens at MedAdvisor (Part 4): Managing medications is an arduous task, particularly for those with complex medication regimens. At MedAdvisor, we often hear how valued our App is for helping people manage this aspect of their life.
My job as the User Experience (UX) Manager is to ensure our products meet the needs of those they are intended for. Whilst I have worked in a variety of industries, it is a treat to be working on designing products that have a meaningful impact on people's lives for the better.
Using a variety of UX research techniques including interviews and user testing prototypes before being built, our UX team aims to ensure our products are optimally designed. We know we do some things well and have areas to improve, but adopting these techniques ensures we are always moving in the right direction.
One thing the team is most excited about is an upcoming design update to the App which will help modernise the interface, as well as bring some key features front and centre that we know patients love.
A typical week of a UX team member includes producing design prototypes, getting feedback on them by having patients/pharmacists interact with new designs, and communicating designs to the development team.
Oh and consistent with a MedAdvisor culture of good health, some of the team at lunch might join the running group or yoga class.
The above article was sent to subscribers in Pharmacy Daily's issue from 23 Sep 19
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