THIS week's contributor is Gerard Stevens, Managing Director at Webstercare - The Safety of Facial Recognition: Computers may have surpassed the human brain at various tasks, but not yet with facial recognition, which is a highly evolved human capability. This is why photos remain a crucial element of most systems that support activities involving high-risk security and safety for people.
Within busy, pressured environments a simple glance can confirm with confidence that the person in front of you matches the identity on your list.
Residential aged care homes (RACHs) can often appear chaotic: there are enormous demands on staff who are often run off their feet and not always optimally trained. In such environments, often with high staff turnover, we need to employ the best systems that maximise RACH staff compliance with duties and responsibilities while minimising the risk of a harmful error impacting on a resident.
The systems need to be intuitive -- staff should find that they support an efficient rhythm to their tasks and that adherence offers comfort that errors aren't being made.
Facial recognition also requires no training. It's why the resident photo is a core element of all systems I have developed for RACHs.
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