THIS week's contributor is Christine Timms, Network Partner at TerryWhite Chemmart Prospect Vale, TAS - Tips to embracing eScripts:
The rapid launch into new technologies can be daunting. With eScripts now actively rolling out, here are a few tips to help embrace what is a very useful tool for both our health network and patients.
1. Use your resources. Information is available at the Australian Digital Health Agency, Primary Health Networks, the Guild and your pharmacy brand. At TWC, we have been at the forefront of this change with many online training programs and guidelines available in the lead up to launch.
2. Check your hardware and software. ePrescribing capability needs to be activated on your system and you should have a comprehensive user guide including minimum hardware specifications. You may also need to upgrade your scanners.
3. Consider your workflow. How are you going to manage eScripts with paper scripts? Look at prescription queuing in your dispensing software or print tokens to add to your physical script queue.
4. Work closely with prescribers. Let them know you're eScript ready! AT TWC we provide a wealth of marketing and communication resources to help better engage with our GP network and our broad customer base.
5. Guide your patients. Many will be bewildered so take the time to explain the process and encourage them to sign up to a prescription app if you have one. These apps makes it much easier for them to see what prescriptions they have available.
And finally, embrace the change! Change is inevitable in this digital world and not to be feared.
The above article was sent to subscribers in Pharmacy Daily's issue from 07 Dec 20
To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 07 Dec 20
