PHARMACY wholesaler, Australian Pharmaceutical Industries (API) will roll out Healthengine's online Patient Appointment Management System (PAMS) across its Priceline Pharmacy network under a new partnership between the two companies.
API General Manager of Healthcare Services, Rob Tassie, said the new system would strengthen the user experience for pharmacy staff and consumers when booking appointments online.
"The technical capability offered through Healthengine's PAMS means that customers can easily and conveniently access our total range of health and beauty services while providing our pharmacies with a more integrated and simple operating system," he said.
Healthengine CEO, Dr Marcus Tan, said that over the coming month Priceline stores will be added to the company's directory of healthcare providers enabling them to offer appointments through its marketplace, giving them exposure to its 4.3 million users.
"Teaming up with API, allows us to help integrate a robust technology solution into its leading network of pharmacies to support pharmacy teams with the digital capabilities they need to strengthen the customer experience as well as efficiently run their consultation rooms and various health services, especially with the evolving COVID-19 rollout and the intersection with flu season," he said.
"PAMS provides powerful functionality geared to support the range of community pharmacies from SME to enterprises like API.
"Healthengine will continue to work with leaders in the pharmacy sector to build out and evolve PAMS as the pharmacy world evolves."
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