PHARMACY indemnity insurer, Pharmaceutical Defence Limited (PDL) has updated its online Incident Reporting System to reflect the profession's broadening scope of practice and the types of incidents that may occur.
The new Notification of Incident (NoI) captures key data that can assist members both personally and professionally, PDL claims.
This information also allows PDL and the PDL Master Policy underwriters, if required, to assist in the prompt management of complaints and notifications.
De-identified and aggregated reporting data may also be used to support positive practice change and advocacy on behalf of the profession.
The new NoI form will soon be available via the PDL member portal and members will be able to complete it at any time, using any device.
Members are encouraged to report errors or complaints as soon as they arise.
The above article was sent to subscribers in Pharmacy Daily's issue from 12 Dec 19
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