Now is the time to act
July 2, 2012
THE very best and most
successful organisations, in all
industries, always invest in
improving and changing their
business when they are at the
top of their performance cycle.
This is a lesson that community
pharmacy must take on board.
Pharmacists should be looking
at defining their strategies and
investing in business
improvements for the future
right now – before margin
pressures and other changes
restrict the ability to act.
It is my view that, for most
community pharmacies, a
‘health destination’ position is
the only long term value
proposition that makes sense.
Acknowledging the value of
such an approach is even more
vital in today’s environment.
Investing in efficient
dispensing systems and
changing workflows so the
pharmacist is at the forefront of
the dispensary facilitates this
model by significantly increasing
available time for interactions
between the pharmacist and
customer.
I strongly believe that
improving dispensary
efficiencies can make an
immense difference to any
pharmacy environment with
positive business repercussions.
If you’re thinking about
improving the efficiency of your
business, I’d welcome the
opportunity to talk with you.
Willach is the market leader in
pharmacy dispensary solutions in
Australia – including CONSIS robotic
dispensers and FAMA roundshelves,
drawer and shelving systems. For
more information visit
www.willach.com.au or email John
at john.koot@willach.com.au
This week’s
contributor is
John Koot,
managing director
of Willach.
The above article was sent to subscribers in Pharmacy Daily's issue from 02 Jul 12To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 02 Jul 12
