REACHING the standard
COMMUNITY pharmacy's Quality Care Pharmacy Program has been updated and revised to meet the changing business and practice environment.
The new QCPP Requirements are a major innovation and simplification of the program, while maintaining robustness in supporting quality patient care in pharmacy services.
Key changes include:
*Remapping the current 18 elements of the program into five domains aimed at supporting business growth and encouraging continuous quality improvement and innovation:
- Business Management and Governance
- Human Resources
- Premises, Infrastructure and Stock
- Customer Experience
- Pharmacy Services
*Adopting relevant standards, guidelines and legislation by reference. This has replaced checklists (red section) and procedures (green section) contained in the current QCPP Requirements (blue folder).
The above article was sent to subscribers in Pharmacy Daily's issue from 13 Jun 17
To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 13 Jun 17
