FREE advice from pharmacy workers is often underappreciated by patients.
However, English pensioner, Rose Doyle will forever be grateful for the life-saving words of wisdom offered by pharmacy assistant (PA) Claire Twyman.
The friendly PA spotted a potential blood clot on the 75-year-old's leg and insisted that she go straight to hospital to have it looked at.
"Rose came over to the pharmacy for advice on her leg," Twyman said.
"I looked down and told her it was really swollen, and then asked to look at her foot.
"I thought straightaway that it was a thrombosis, a blood clot.
"Her toes were very white, but I didn't want to alarm her.
"I said that she really needed to get it checked out straight away and she kept saying 'It'll be alright', but I made her promise me that she would go which, thankfully, she did.
"It was a very severe blood clot and they kept her in for five days while she received treatment."
Twyman's boss, Bob Ellender, described her as "a true superstar".
The above article was sent to subscribers in Pharmacy Daily's issue from 31 Jan 22
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