DUNKING but not into donuts, happened to a customer who filed a negligence lawsuit against Dunkin', claiming he was injured by an exploding toilet at one of the coffee chain's US locations.
Paul Kerouac is seeking more than US$100k (A$148.7k) in a lawsuit filed last week in the state court in Orlando, claiming he suffered "severe and long-term injuries" following the explosion of a toilet in the men's room of a Dunkin' location in Winter Park, Florida, a year ago.
After the explosion left Kerouac covered in human faeces, urine and debris, he walked out of the men's room seeking help from workers and the store's manager, reported ABC News.
An employee told him that they were aware of the "problem with the toilet" since there had been previous incidents, the lawsuit stated, without diving into further details about the explosion.
The Canton, Massachusetts-based company did not immediately respond to an email seeking further comment.
The lawsuit stated Kerouac suffered "bodily injury," and he has required mental healthcare and counselling since the incident in Jan 2022.
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