Pharmacy Daily | Amcal Guardian reveal

SIGMA Healthcare's Amcal and Guardian Pharmacies have announced they will use their upcoming annual two-day retail conference to unveil new projects and models that resonate with 'pharmacies of the future.'

The claims come from Brian Tomlin, General Manager of Amcal and Guardian Pharmacies, as the Amcal Guardian annual retail conference, based on the Gold Coast, is expected to host more than 500 franchise and supplier partners, pharmacy team members, and wider industry experts from Mon 04 Mar 2019.

Tomlin said, "This conference will lead the way about how we are building on the service-orientated strategy for Amcal and Guardian."

"Our partners will be provided with an in-depth look at the way we are building pharmacy brands for the future, especially topical, given the findings from CP2025 Pharmacy Trend Report.

"We are excited to launch a range of upcoming programs that will drive the industry forward when it comes to our future retail formats, as well as improving local store profitability and customer satisfaction."

Tomlin also said the organisation would be doubling down on the market-leading professional services sector of the businesses, as well as the industry-leading allied health partners they are working with for "optimum improvements in patient outcomes".

The other topics to be covered include the importance of frictionless customer experiences, retail innovation and a closer look at the shifting healthcare industry.

In attendance will also be the Chairman of the Amcal Guardian National Council, Marc Clavin, who will open the conference with an update on the brands and the strategic direction.

His key address will mark the group's inception which officially reaches one year in Apr.

Amcal and Guardian's 2019 retail conference will be held at the Star on the Gold Coast, with national pharmacy winners to be announced at a specially structured event on Wed 06 Mar 2019.