CAPITAL Chemist Group partners descended on Murramarang Resort, near Batemans Bay on the NSW South Coast last weekend for an emotional event.
With several of the Capital Chemist pharmacies having played critical roles during the 2019/20 bushfire crisis, the group's Business Manager, Andrew Topp, told Pharmacy Daily that the Forum 16 gathering had initially been scheduled to take place in 2020, as part of a program to support affected communities.
"After a couple of COVID-induced false starts it was great to be in the room together," he said.
"In fact it was a little emotional."
The event saw the launch of the Capital Chemist LGBTQI Inclusivity policy, to support staff to provide respectful and appropriate support to customers from diverse backgrounds.
Pharmacy business consultant, Bruce Annabel, provided insights into "KPIs that count", with comedian and Hard Quiz host, Tom Gleeson, giving delegates a stern talking to, while paralympian, Scott Reardon, provided an inspirational presentation.
Having seen Forum 16 delayed due to COVID, the Capital Chemist Group will host Forum 17 in Canberra later this year.
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