Customer satisfaction ratings for Chemist Warehouse and its MyChemist brand both increased in Jul this year, with MyChemist topping the monthly rollling annual figures released by Roy Morgan Research.
Based on a sample of 8,577 consumers between Aug 2015 and Jul 2016 the MyChemist satisfaction rating was 91%, putting the brand in top place ahead of Soul Pattinson which saw its percentage of satisfied customers decline.
Chemist Warehouse was in third spot, also increasing its satisfaction rating while Priceline and Terry White stayed in fourth and fifth positions respectively.
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