COMPETITION and consumer law is a complex area of regulation that is quite difficult to keep up to date with when you are busy running your own small business. Yet, many aspects of competition and consumer law have direct relevance to community pharmacy businesses, and can have serious consequences if the laws are contravened.
The Australian Competition and Consumer Commission's small business education program provides 10 online learning and awareness modules on subjects ranging from misleading conduct and advertising, pricing and unfair selling practices, to consumer rights and guarantees.
These learning modules have relevance for community pharmacies both as businesses, and as purchasers of goods, and as tenants.
The modules can be accessed here: www.accc.gov.au.
The above article was sent to subscribers in Pharmacy Daily's issue from 07 Nov 17
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