Pharmacy Daily | Guild Update – 16 Aug 16 : Pharmacies and pharmacy staff – take a bow

It is great to see fresh confirmation that Australian consumers overwhelmingly trust their community pharmacists and choose to buy their medicines from a pharmacy rather than from a supermarket. Recent research by customer satisfaction and ratings agency Canstar Blue, found 94 per cent of shoppers trusted the advice of their pharmacists and 83 per cent preferred to buy their medicines from a pharmacy rather than from a supermarket. “Pharmacies set themselves apart from other retailers by their reputation for knowledge and service,” Canstar Blue’s report said. This latest research reinforces previous studies that consistently ranked pharmacists among the most trusted health professionals. Community pharmacists are the go-to health professionals for consumers seeking health advice and a wide range of health services. Their accessibility means people can walk in off the street and be able to consult with a highly trained and dedicated health professional they trust and in whom they have confidence.

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