Is your pharmacy Quality Care Pharmacy Program (QCPP) accredited and are you looking for ways to improve your bottom line? One of the most effective ways to improve business outcomes is to gain a deeper understanding of what your customers want and how they perceive your pharmacy so that you can better meet their expectations.
The QCPP supports pharmacies
to achieve excellence in many
areas, including customer care.
As such, QCPP is offering
accredited pharmacies the
opportunity to participate free of
charge in a patient feedback
survey conducted by highly
The above snippet is the first part of an article sent to subscribers in Pharmacy Daily's issue from 11 Jan 11
Pharmacy Daily is Australia's favourite online publication dedicated to the pharmacy industry. The publication launched in March 2007 and is distributed every day by email to pharmacists across the country. MORE