Benefits of Rowa Vmax
August 5, 2013
I was experiencing difficulty
in my store with high customer
waiting times, and stressed
staff working extra hard in
the dispensary to cope with
the workload. I wanted my
pharmacists free from the
dispensary to consult with
our customers. I knew I had a
problem and I was thinking that a
robot might be the answer.
To overcome these issues, I
bought my Rowa Vmax from
Dose Innovations over 12
months ago. In the time since
we installed our robot, we’ve
eliminated the “mosh pit” of sick
and busy clients waiting for their
scripts. One of the reasons I chose
the Rowa was because everything
goes into it. You can fit any
shaped box, you can put bottles
into it and you don’t have to put
them into another package.
I used to hate stocktaking,
wasting skilled staff to count or
scan boxes on shelves, and it
took forever. Now I can use less
staff, and get them up to speed
very quickly. I expect dispensary
robots to become the norm in the
near future. Everybody will be
doing it.
I used to have this incredible
exasperation while watching
these really intelligent kids spend
their days hunting for things on
the shelf. Since we installed the
Rowa, my pharmacists are out
doing meds checks and talking to
the customers. And that’s what
you want them to do.
For more information visit
www.doseinnovations.com.
This week’s
contributor is
Guy Ewing,
Owner of
Barossa Chemplus Pharmacy.
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